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About CID Communications

The telephone system is the lifeline of your business. Without it, business STOPS.  Ninety percent of FORTUNE 500 companies rely on Avaya telecommunications equipment. You should know that CID Communications has been supporting, servicing and installing Avaya telephone systems for business professionals in Columbia, SC, and throughout the Southeast since 1995.  Our service representatives are skilled and licensed Lucent/Avaya technicians.

With over 25 years of field experience you can rest assured that you are in good hands.  CID Communications is, first and foremost, a service-business. At CID, we feel that your understanding of training and programming is crucial to assuring your complete and total satisfaction.  This adds up to a very unique sales force, and very unique customer experience.

Our sales team members are experienced in Avaya, Shortel and Nortel products and services, and they are qualified to help you with your marketing from a consultative standpoint.  Their experience with the consultative approach allows them to answer your important questions concerning telecommunications, like, “Who should we use for our long distance, local and internet services?”

You want to recognize and fully comprehend all of your new equipment and services. You want to know how it impacts your businesses on a day-to-day basis.  You want to know where you can get dependable and affordable service.   At CID we feel confident handing your problems off to our service department, knowing that you will be working with competent and caring professionals who understand your problem.  You will find that our knowledgeable staff can, and WILL, see your concern through to the end.